We want our customers to be 100% satisfied with their purchases made at Foreverlatinfashion.com
We have a 15-day exchange policy, which means you have 15 days after receiving your item to request a exchange.
To exercise the right to a exchange the products must meet the following requirements:
To start a exchange, you can contact us at firstname.lastname@example.org or by Whatssapp at 1204-3816376 If your exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a exchange will not be accepted.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
You can always contact us for any exchange question at email@example.com Or by Whatssapp at 1204-3816376
COMPLAINT ABOUT QUALITY
Whenever the products are used correctly, they may be changed within a maximum period of fitting (15) days from the date that states in the receipt of the product. Products purchased in promotion do not apply for changes or refunds of money.
In such case that there are problems of quality, we will recognize the fix or change of the item.
Before making a claim for quality, we invite you to consult the most common reasons for rejection of the requests:
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.